Shipping policy
Shipping Policy
All Elvora Jewels orders are packed and shipped from the United States with USPS. Orders are processed within 1-3 business days, and you'll receive an email once your order has shipped.
United States
| Option | Cost | Estimated delivery |
|---|---|---|
| Free Shipping | Free | 5-7 days |
| Priority Shipping + Insurance (ships next business day) | $5.99 | 2-5 days |
United Kingdom
| Option | Cost | Estimated delivery |
|---|---|---|
| Standard Shipping (insured against loss, damage, or theft) | Free | 10-21 days |
| Priority Shipping + Insurance (ships next business day) | $5.99 | 7-18 days |
Delivery times are estimates and begin from the day your order ships, not the day you place it. Delays can happen with the carrier, and international orders may also be delayed by customs, so some orders may arrive outside these ranges.
Lost, damaged, or delayed orders
If your order hasn't arrived after 25 days (US: 10 days), or arrives damaged, email us at Elvorajewels1@gmail.com with your order number and we'll look into it and make it right.
Returns and refunds
See our Refund Policy for details.
Contact us
Questions about your order? Email Elvorajewels1@gmail.com. We reply within 1-2 business days.